Why Choose First Choice Monitoring Solutions?
No matter where you are, First Choice Monitoring Solutions is there for you. With our well-trained, SIA / CSAA certified operators on duty 24 hours a day, you can feel confident that when your customers need help, we'll be there!
Our monitoring facility has the latest in modern technology to make sure that we're ready for the emergency signals your alarm systems will send and the quick response your customers deserve. Not only do we have the latest in automation equipment (MicroKey software, System III, AlarmNet and Osborne-Hoffman receivers), it is all housed in the vault of our office which was a former bank building for the ultimate in protection. Having been a bank, our building has underground phone and power lines. In fact, the power distribution box for the entire neighborhood is located on our property. About 2 years prior to our purchasing the building, it was struck by an F3 tornado which just bounced right off due to the vault having protected the building. There was no damage except for a few missing shingles. Now that's security (even though we do have a fully-functional backup facility)!
We're always ready for disasters, not only yours but ours. In the event we should experience a power failure, our building has a generator designed to keep the monitoring facility fully operational 24 hours a day, 365 days a year, without interruption. We also have redundant phone lines with a second communications provider.
The building is one of the most secure monitoring facilities in the country and we currently meet all UL standards.
We're Customer Driven (Everyone else says it, but we really deliver!)
The alarm industry is growing at a phenomenal pace, and there are lots of new companies, new technologies and people are trying to keep up with it all. Fortunately for you, we have been in business for 16 years and enjoy an excellent reputation in the alarm industry. Our company philosophy is to embrace new technologies and bring them to the dealers that use us for monitoring.
An example of this is the fact that we were the first central station in Indiana to bring not just video monitoring to the area but video monitoring that also includes two-way audio that allows us to actually speak to the burglar / vandal before the crime happens. We actually have customers that are now preventing crimes on their property and savings thousands of dollars a year removing spray paint, fixing windows, etc. The staff working at these businesses no longer has to worry about the safety of their cars while parked at work. You can offer this same cutting-edge service too!
Our goal is to be the best central station in the business at the best possible price. Please note that didn’t say the lowest price. You’ve likely seen the flyers and ads for monitoring rates as low as $1.00 per month. Don’t be fooled! We don’t pull any bait-and-switch gimmicks to get your business like advertising a teaser rate only to hit you with overage charges, billing charges or even charging to talk to an operator!
You will find our pricing to be fair, straight-forward and very competitive. We have a 30 day money-back guarantee to prove it. If you’re not happy with us for any reason and we can’t fix it, your money is returned with no hassle.
We also demand that our operators be efficient, friendly and courteous to both you and your customers. We know that customer satisfaction is the only thing that will keep us, and you, in business. All of us understand that we generally have more contact with your clients than you do. So, your clients will judge you based on how we treat them. We settle for nothing less than perfection from our staff.
Company Background & Dedication to Providing You More Than Just Monitoring Services
First Choice Monitoring Solutions started in business in 1995. We are a full-fledge alarm company that sells, services, installs and monitors alarm systems, card access, CCTV as well as fire alarm system installation and inspection service. We also provide wholesale monitoring for other alarm companies that aren’t large enough to own their own central station and who also want a family-owned, customer-focused source for monitoring that is easy on the wallet. We have some of the most highly-trained staff in the industry working for us. They are paid well, treated well and our turnover is extremely low. Your customers will enjoy knowing that they will be talking to the same people over and over again each time they are in contact with the central station.
A lot of central stations want to tout the fact that they don’t operate an alarm company and, thus, don’t compete against their dealers. We never compete against our dealers! But, as a full-service alarm company, we have found that we can be a true asset to our dealers. Have a big job that you want to take on but don’t have the staff to handle? Taking over a fire account but you don’t own the inspection equipment needed to certify the system? Have code questions? Need help designing a large access control system because you’ve never done anything over 10 doors before?
We help our dealers. We are a partner in your success. If you need help, advice, business mentoring, programmers, testing equipment and more, we’re here for you. Want to use some of our advertising material as a template for your own? Need access to a graphic designer? Want to take our free sales training class? We’re here to help you with all of this and more. Your success is our success! Why would you ever want to partner with a monitoring center that can’t help you with all of these other things?
Our monitoring facility has the latest in modern technology to make sure that we're ready for the emergency signals your alarm systems will send and the quick response your customers deserve. Not only do we have the latest in automation equipment (MicroKey software, System III, AlarmNet and Osborne-Hoffman receivers), it is all housed in the vault of our office which was a former bank building for the ultimate in protection. Having been a bank, our building has underground phone and power lines. In fact, the power distribution box for the entire neighborhood is located on our property. About 2 years prior to our purchasing the building, it was struck by an F3 tornado which just bounced right off due to the vault having protected the building. There was no damage except for a few missing shingles. Now that's security (even though we do have a fully-functional backup facility)!
We're always ready for disasters, not only yours but ours. In the event we should experience a power failure, our building has a generator designed to keep the monitoring facility fully operational 24 hours a day, 365 days a year, without interruption. We also have redundant phone lines with a second communications provider.
The building is one of the most secure monitoring facilities in the country and we currently meet all UL standards.
We're Customer Driven (Everyone else says it, but we really deliver!)
The alarm industry is growing at a phenomenal pace, and there are lots of new companies, new technologies and people are trying to keep up with it all. Fortunately for you, we have been in business for 16 years and enjoy an excellent reputation in the alarm industry. Our company philosophy is to embrace new technologies and bring them to the dealers that use us for monitoring.
An example of this is the fact that we were the first central station in Indiana to bring not just video monitoring to the area but video monitoring that also includes two-way audio that allows us to actually speak to the burglar / vandal before the crime happens. We actually have customers that are now preventing crimes on their property and savings thousands of dollars a year removing spray paint, fixing windows, etc. The staff working at these businesses no longer has to worry about the safety of their cars while parked at work. You can offer this same cutting-edge service too!
Our goal is to be the best central station in the business at the best possible price. Please note that didn’t say the lowest price. You’ve likely seen the flyers and ads for monitoring rates as low as $1.00 per month. Don’t be fooled! We don’t pull any bait-and-switch gimmicks to get your business like advertising a teaser rate only to hit you with overage charges, billing charges or even charging to talk to an operator!
You will find our pricing to be fair, straight-forward and very competitive. We have a 30 day money-back guarantee to prove it. If you’re not happy with us for any reason and we can’t fix it, your money is returned with no hassle.
We also demand that our operators be efficient, friendly and courteous to both you and your customers. We know that customer satisfaction is the only thing that will keep us, and you, in business. All of us understand that we generally have more contact with your clients than you do. So, your clients will judge you based on how we treat them. We settle for nothing less than perfection from our staff.
Company Background & Dedication to Providing You More Than Just Monitoring Services
First Choice Monitoring Solutions started in business in 1995. We are a full-fledge alarm company that sells, services, installs and monitors alarm systems, card access, CCTV as well as fire alarm system installation and inspection service. We also provide wholesale monitoring for other alarm companies that aren’t large enough to own their own central station and who also want a family-owned, customer-focused source for monitoring that is easy on the wallet. We have some of the most highly-trained staff in the industry working for us. They are paid well, treated well and our turnover is extremely low. Your customers will enjoy knowing that they will be talking to the same people over and over again each time they are in contact with the central station.
A lot of central stations want to tout the fact that they don’t operate an alarm company and, thus, don’t compete against their dealers. We never compete against our dealers! But, as a full-service alarm company, we have found that we can be a true asset to our dealers. Have a big job that you want to take on but don’t have the staff to handle? Taking over a fire account but you don’t own the inspection equipment needed to certify the system? Have code questions? Need help designing a large access control system because you’ve never done anything over 10 doors before?
We help our dealers. We are a partner in your success. If you need help, advice, business mentoring, programmers, testing equipment and more, we’re here for you. Want to use some of our advertising material as a template for your own? Need access to a graphic designer? Want to take our free sales training class? We’re here to help you with all of this and more. Your success is our success! Why would you ever want to partner with a monitoring center that can’t help you with all of these other things?