Honest Reliable Products & Services at a Fair Price!
Wow...what a concept. There's nothing "too good to be true" about First Choice Monitoring Solutions. No gimmicks, no hassles. We understand the commitment to quality you've made to your customer. We understand that we must always be your best and most reliable vendor. Because if your customers don’t think the monitoring service is excellent, then your reputation in your market will suffer. That’s as unacceptable to us as it is to you which is why we work so hard every day to make sure we’re the best. With First Choice Monitoring Solutions you are not forced to choose between affordable rates and solid service. You get both. Give us a try. You'll be glad you did!
Burglar and Fire Alarm, Elevator and Emergency Call Box Monitoring
We provide monitoring services that are state-of-the-art. Our systems are rock solid and dependable 24/7. We can receive signals from any type of burglar or fire alarm system in the field. We also provide two-way voice / panic monitoring for elevators and emergency call boxes (“blue light” pedestals).
Two-Way Voice
Two-Way Voice provides home and business owners with hands-free communications with the central station in the event of an emergency. No more “where is the phone?” Now, you can sell the fact that TWV will provide for far fewer false alarms and speed up police response. How? When we come across the speaker and say “XYZ Security….Please identify yourself”, we should receive the proper name and password. If we’re ignored but can hear people moving around, then we know that this is very probably a burglary in progress and will dispatch it as an “audio verified” burglary in progress. The police generally respond quickly and with multiple officers to verified in-progress burglaries.
We provide monitoring services that are state-of-the-art. Our systems are rock solid and dependable 24/7. We can receive signals from any type of burglar or fire alarm system in the field. We also provide two-way voice / panic monitoring for elevators and emergency call boxes (“blue light” pedestals).
Two-Way Voice
Two-Way Voice provides home and business owners with hands-free communications with the central station in the event of an emergency. No more “where is the phone?” Now, you can sell the fact that TWV will provide for far fewer false alarms and speed up police response. How? When we come across the speaker and say “XYZ Security….Please identify yourself”, we should receive the proper name and password. If we’re ignored but can hear people moving around, then we know that this is very probably a burglary in progress and will dispatch it as an “audio verified” burglary in progress. The police generally respond quickly and with multiple officers to verified in-progress burglaries.
P.E.R.S. Monitoring - WITH LIVE NURSE CALL FEATURE!!
Sure, we monitor PERS systems and can keep track of medication and more. However, we also provide a PERS service that few others do. Our dealers have access to a PERS system with two buttons on it as well as the pendant. If your customers need emergency help, they can simply push the large button on the main unit or the large button on their pendant. Our operators will then leap into action to help your customer. But, what if the customer has only a question about prescription medication, over-the-counter remedies, symptoms they have or any other medical question? Just push the blue, Nurse Call button and you will be immediately connected to a Registered Nurse with no less than 10 years of experience. If the situation becomes life-threatening, the nurse will dispatch medical personnel and then notify us. Everyone sells PERS devices. Now you can sell something that gives you a distinct advantage over the competition!
In an emergency, rest assured that we will stay on the line with your customer as we send an ambulance so that your customer isn’t “left alone” while they are experiencing the fear associated with a medical emergency. Additionally, our operators are trained in speaking with family members when they need to be informed of an urgent or sad situation involving a loved one.
Multi-Lingual Operators
Your current central station probably has bi-lingual operators. Bi-lingual isn’t good enough in today’s world. There are too many people that use English as a second language or who have visitors staying with them who don’t speak English at all. How is your central station going to handle a situation like that? We can handle, fluently, over 30 languages.
Deaf Training for Operators
Our operators regularly work with deaf customers and the translation services that they use. We will be quick and efficient when handling your customers that may be deaf or who have other communication issues.
InstantAlert
Text and/or Email notification for any signal received sent to you, your staff and/or your customer. No cellular unit is required and this isn’t “Total Connect” or “Alarm.com” service. Our monitoring software will forward the signals to as many people as you want. Charge the customer a bit extra per month for the convenience and added security. Want to provide that extra personal touch to your customers? Receive a text and/or email for any verified burglary, fire or panic signal. Once you receive the “closed out” signal, you can call your customer and be there when they might need you most. You’ll have a customer for life and one that refers you to everyone they know.
Managed Access Control
Allow us handle all of the program changes to doors, schedules and users. Your customer doesn’t have to learn the software and be burdened with having to make all of the changes. For a flat fee, we handle everything. We can even print full color ID badges for use with the readers. You provide the image of big business with all the bells and whistles and we do the work needed to make you look great.
Tech Messaging (No, not “Text”, “Tech”)
Technicians with a text-enabled device (phone, pager, etc) can receive messages from the central station during their onsite work thereby saving their time by not having to call an operator to check the receipt of signals, system on/off test, etc. The tech sends the signal and, seconds later, they know if the signal was properly received. This service saves your techs time and you the extra payroll.
Multi-Lingual Operators
Your current central station probably has bi-lingual operators. Bi-lingual isn’t good enough in today’s world. There are too many people that use English as a second language or who have visitors staying with them who don’t speak English at all. How is your central station going to handle a situation like that? We can handle, fluently, over 30 languages.
Deaf Training for Operators
Our operators regularly work with deaf customers and the translation services that they use. We will be quick and efficient when handling your customers that may be deaf or who have other communication issues.
InstantAlert
Text and/or Email notification for any signal received sent to you, your staff and/or your customer. No cellular unit is required and this isn’t “Total Connect” or “Alarm.com” service. Our monitoring software will forward the signals to as many people as you want. Charge the customer a bit extra per month for the convenience and added security. Want to provide that extra personal touch to your customers? Receive a text and/or email for any verified burglary, fire or panic signal. Once you receive the “closed out” signal, you can call your customer and be there when they might need you most. You’ll have a customer for life and one that refers you to everyone they know.
Managed Access Control
Allow us handle all of the program changes to doors, schedules and users. Your customer doesn’t have to learn the software and be burdened with having to make all of the changes. For a flat fee, we handle everything. We can even print full color ID badges for use with the readers. You provide the image of big business with all the bells and whistles and we do the work needed to make you look great.
Tech Messaging (No, not “Text”, “Tech”)
Technicians with a text-enabled device (phone, pager, etc) can receive messages from the central station during their onsite work thereby saving their time by not having to call an operator to check the receipt of signals, system on/off test, etc. The tech sends the signal and, seconds later, they know if the signal was properly received. This service saves your techs time and you the extra payroll.
Video Verification With or Without Live Two-Way Audio
Pre and post alarm images transmit directly to the central station - in other words, video alarm verification - a perfect solution to the costly false alarm verification problem. Add one or two-way audio and you now have a crime prevention tool that you can sell for hundreds of dollars per month in RMR!
Cellular, Radio Back-Up and Remote/Interactive Services
We do not support AES/Intellinet at this time but would be happy to house your receiver at no additional charge if you have an established network. If there is another service provider you use but don’t see on this list, please let us know and we’ll add it!
Currently, we support the following cellular services and remote access / interactive services:
Alarm.com AlarmNet Connect24 Uplink Telular Total Connect
Currently, we support the following cellular services and remote access / interactive services:
Alarm.com AlarmNet Connect24 Uplink Telular Total Connect
IP Monitoring
We offer Internet Protocol monitoring with our IP receivers.
Answering Service
First Choice Monitoring Solutions offers an Answering Service for dealers for a fraction of the cost of what you could hire one on your own. Also, we pay you a commission and/or provide your answering service needs for free just for selling this service to any of your business customers that need (or may currently use) an answering service. We bundle the two services with our customers offering a discount on both services. It’s a one stop shop for the customer. They get their alarm and answering service all from one source and save up to 40% on the cost.
Subscriber Billing
Let us handle your recurring billing and postage needs! We are pleased to offer the services of our accounting department to assist our dealers
Business Consulting
Before you make decisions about your company's future, consult the experts.
Sales Training
Free of charge, we are pleased to train your staff on a class we offer called “Personality Profiling for Increased Sales, Customer Satisfaction and Employee Retention”. We are also pleased to review your marketing materials and offer suggestions on anything that we might be able to help with.
Subscriber Newsletter
Need a professional looking newsletter delivered to your customers each month in their email? Let us take that burden off your shoulders.
Vendor Discounts
First Choice Monitoring Solutions is always working with vendors to find you the best pricing. Learn more about our discount programs.
We offer Internet Protocol monitoring with our IP receivers.
Answering Service
First Choice Monitoring Solutions offers an Answering Service for dealers for a fraction of the cost of what you could hire one on your own. Also, we pay you a commission and/or provide your answering service needs for free just for selling this service to any of your business customers that need (or may currently use) an answering service. We bundle the two services with our customers offering a discount on both services. It’s a one stop shop for the customer. They get their alarm and answering service all from one source and save up to 40% on the cost.
Subscriber Billing
Let us handle your recurring billing and postage needs! We are pleased to offer the services of our accounting department to assist our dealers
Business Consulting
Before you make decisions about your company's future, consult the experts.
Sales Training
Free of charge, we are pleased to train your staff on a class we offer called “Personality Profiling for Increased Sales, Customer Satisfaction and Employee Retention”. We are also pleased to review your marketing materials and offer suggestions on anything that we might be able to help with.
Subscriber Newsletter
Need a professional looking newsletter delivered to your customers each month in their email? Let us take that burden off your shoulders.
Vendor Discounts
First Choice Monitoring Solutions is always working with vendors to find you the best pricing. Learn more about our discount programs.
Weather and Severe Weather Alerts
Through Alarm.com, we are able to offer you and your customers various severe weather warnings right on their control panel/keypad. We are also able to send them the current and four day forecast! For just pennies a month, you can add these incredible services to your customers' panels to help keep them from going to a competitor!
Through Alarm.com, we are able to offer you and your customers various severe weather warnings right on their control panel/keypad. We are also able to send them the current and four day forecast! For just pennies a month, you can add these incredible services to your customers' panels to help keep them from going to a competitor!